057 – Collecting content from clients can often be the most frustrating and draining aspects of web design. If not done correctly, it can delay projects by weeks and months, confuse and overwhelm clients and derail projects completely.
In this episode, I’ve brought my colleague James Rose, founder of ContentSnare.com and who I consider to be a master at collecting content, back onto the podcast to share best practices on how we can collect content successfully.
The methods and strategies we cover in this talk will work with no matter what tools you use but if you’re interested in trying Content Snare out for yourself, be sure to use code JOSHHALL at checkout for a special 20% OFF, Josh Hall listener discount!
Connect with GUEST and get all the links and resources mentioned in the episode at:
👉https://joshhall.co/057
In This Episode
3:48 – Welcome to James
6:02 – Love saving time
9:35 – Why clients stall
11:11 – Manage expectations
12:32 – Empathy for the client
14:55 – Making it easy for clients
19:19 – Break it into bits
23:44 – Written content assistance
29:25 – Image size issues
35:27 – Communication is key
37:27 – Deadlines need to be communicated
42:43 – Reminders are easy
47:00 – It’s about momentum
50:09 – Don’t be a 24/7 designer
51:09 – Worst case scenarios
54:00 – Tool recommendations
1:00:12 – James’ final thoughts
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